I want you to be happy with the goods and services provided. If you are, you will come back and buy again. Therefore I offer a no-quibble guarantee.
Packing - all books are securely packed and boxed for shipment.
Delivery - I only send books by airmail, there is little difference in the price charged, and generally you will receive the books faster and in better condition than surface post. I post out on the first working day following receipt of payment.